Details of Services Offered:
Aceva Collections Management allows you to reduce DSO and past-due A/R balances by as much as 30 percent, freeing up critical operating cash, while enhancing your forecasting and cash flow visibility. This solution enables organizations to achieve peak performance in their collections operations by providing:
• Dynamic Rules-Based Account Segmentation and Customized Collections Strategies – Aceva allows organizations to define tailored collections strategies for custom-defined account segments. Once collections strategies are set-up, Aceva automatically embeds these strategies in collections processes.
• Comprehensive and Intuitive Receivables Portfolio Management and Analysis – Aceva provides one centralized and complete source of collections portfolio information with the ability to easily drill down and manage collections activities at the account, sub-account, and transaction levels.
• Collections Task Prioritization and Automation – Aceva delivers improved collector productivity by automatically prioritizing and automating collector tasks based on custom-defined collections strategies.
• Automated Dispute Management and Resolution – Aceva enables organizations to categorize, assign ownership, escalate, and track disputes through to resolution using workflow to facilitate cross-departmental collaboration.
• Real-Time Reporting and Analytics – Aceva delivers comprehensive reporting and analytics on collections metrics and key performance indicators with actionable drill down to supporting data. Flexible ad hoc search capabilities allow users to find relevant data on demand in real-time.
• Comprehensive Multi-Currency and Multi-Lingual Capabilities – Aceva supports global, multi-site deployments through comprehensive multi-currency and multi-lingual capabilities, including the ability to support multi-lingual customer correspondence.
What makes my services unique?
Beyond merely streamlining the invoice-to-cash cycle, Aceva enables organizations to analyze events that occur upstream in the quote-to-invoice process. By moving upstream in the process, an organization can pro-actively identify errors and discrepancies very early on – often before the invoice is even sent out - in order to make the necessary corrections and to ensure the highest levels of order, shipment, and invoice accuracy and quality. As a result, potential downstream errors and disputes are significantly eliminated before they result in downstream collections, payment, and customer service issues. Breakdowns in the quote-to-cash cycle cause revenue leakages, delayed payments, and an increasing number of write-offs to the balance sheet. Testimonials:
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