Details of Services Offered:
Full Collection Services
Our Full Collection Service is a phased system comprised of four distinct service levels. Debt escalates to the next service level until it is recovered.
Level 1: Fourteen Days of Free Demand Time. Sometimes only a letter or two are required to gently nudge a slow-pay. You don't have to pay for these; there is no charge for payments received during the Fourteen Days of Free Demand Time during which, over time, we've helped recover thousands of dollars at no cost. Unsuccessful collections are immediately redirected to our personal collection service at the end of the period. No accounts are accepted specifically for Fourteen Days of Free Demand Time only.
Level 2: Personal Presentation by Staff. With 10-25 years of experience, our collection professionals know how to get your money. A senior CWS collector is your team leader, working closely with you as an extension of your staff. This individual is responsible for and can always be relied on for answers to important questions, status updates and ideas for improving recovery.
Level 3: Attorney Network. Our national and international network of bonded attorneys specializing in collections and collection litigation is ready to step in when letters and phone calls aren't successful. We can provide representation wherever you require it. And while most agencies charge an administrative fee for this kind of service or won't facilitate accounts under $5,000, CWS forwards all accounts over $300 to the attorney network, and there is no charge to you until a recovery is made.
Level 4: Collection Bureau Network. We go the distance to help you recover your claims. (Even the smallest amounts.) Rather than giving up on claims, we enlist the help of the many bonded collection bureaus across the country belonging to the American Collectors Association. CWS is thus able to recover thousands of dollars on claims that most firms would simply return to you as too difficult to collect or costly to handle
Collection Procedures Consultation
Our collection pros have headed credit departments in companies just like yours. They've walked in your shoes; they know exactly the kind of problems you face. Their advice and solutions can ease your burden and make your operations more successful, even to the extent of helping you create new policies What makes my services unique?
We are a highly-skilled team of very experienced business, legal and collection professionals. By having in-house counsel, we have the ability, when appropriate to easily and efficiently & 'escalate' the seriousness of the collection process without any additional cost to our clients. Our mission is to get superior results for our clients, and we have always been successful at this. If your collection needs are best suited for a standard, process approach, with mass-mail programs and large call-centers filled with script reading minimum wage tele-collectors, we are not the right agency for you. If you want a team dedicated to personal, outstanding, results-oriented service, Cooper, Wall, & Solomon, P.C. is your partner. Testimonials:
|
