Details of Services Offered:
Collection, Asset / Liability Investigation, Legal & Mediation Services
Sanders & Douglas FAQ
How long have you been in business? Sanders|Douglas has been recovering our clients’ outstanding receivables since 1999.
Where is your corporation located? Sanders|Douglas is located at 120 S. Houghton Rd. Ste 138-257 Tucson, AZ 85748. Although our home office is located in Tucson, our presence can be felt nationwide. We have representatives and collectors in San Diego, CA, Orlando, FL, Hattiesburg, MS and Austin, TX. And because our corporate office is located in Arizona, we must meet some of the most rigid standards for collection agencies in the nation.
Are you incorporated? Yes, Sanders|Douglas is a Limited Liability Corporation formed in 1999.
Are you licensed and bonded? Yes, Sanders|Douglas is a licensed and bonded collection agency that carries a $1,000,000.00 bond for the protection of our clients.
What is your recovery rate? Sanders|Douglas has the highest recovery rate of any agency. The national average for commercial collections is around 9%, but Sanders|Douglas uses its experienced team and innovative ideas to recover overdue receivables at around 23.4%! Our team works together to find the solution that will most efficiently collect every account.
How aggressively do you pursue accounts? To ensure that we provide methods for every possible need, there are a variety of ways in which we approach debtors. Our customer service/audit approach is the utmost diplomatic approach to collections. Our professional collections method is a unique collection technique that will make your customer take care of any debt owed and continue to do business with you. For dispute resolutions a team of specialists in arbitration and negotiation will work on your behalf. Sanders|Douglas’ total collection package utilizes every legal method that is necessary to collect your account.
What is your remit policy? Sanders|Douglas is an innovative company that knows that our clients are the most important aspect of this business. To that end, we developed a 10 business day remit policy that returns the collected monies to our clients as soon as possible. We remit EVERY Friday of EVERY month.
Do you collect retail/consumer debt? Sanders|Douglas specializes in commercial debt and not retail accounts.
Do you collect international accounts? Our international accounts collection program is unrivaled by any other agency. Our chief international collector is renowned for his ability to find anyone and collect any amount.
Can I place accounts online? Yes, our clients are able to place accounts online and can trust that these accounts will be processed immediately.
Do you offer a legal referral program?
Sanders|Douglas offer’s a complete legal referral service with over 10,000 attorneys representing our clients. Our legal referral and law suit forwarding services are covered by a $1,000,000.00 bond to ensure that our clients are protected.
What are your legal fees?
All of our legal referral accounts are sent to an attorney on a contingency basis. The 33.3% fee is only paid if our attorney can collect all or part of the outstanding debt.
What other services do you provide?
At Sanders|Douglas we provide a variety of services to clients. We provide free 5 day demand letters to our clients to be sent before placing accounts for any collections work. We also provide free SOS Corporate Status reports to our clients for their debtors and potential customers. In addition, we also have a receivables outsourcing program to help our clients keep their customer’s accounts up to date.
Do you report to credit reporting agencies? We do not report to any credit agencies to protect our clients from any liability they may incur.
Why Sanders|Douglas?
Our clients enjoy the benefit of our unique and innovative approach to collecting debts. Because we are an employee owned company, we have a vested interest in ensuring that our clients are satisfied with our results. Given our agency’s performance record and distinctive approach we feel that we can help any company improve its bottom line.
How much do you charge?
Sanders|Douglas works on a contingency basis. If we don’t collect your account, you owe us nothing for our efforts. Please contact one of our sales representatives to discuss rates. Our pricing is flexible depending on your company’s needs. It is our goal to work with you to find that best possible rate plan for your business.
What makes my services unique?
Aging Analysis
Sanders and Douglas now offers free “aging analysis” on all accounts in you’re A.R. Department. We will organize all accounts separating the debtors from the customer. We will take the necessary actions needed, For example if they are approaching 100 days we will send out free demand letters and for those over 120 we will begin immediate action, with a comfortable introductory rate. We also offer free guaranteed credit reports and can recommend cross corporate / personal guarantees to prevent any unfortunate incidents in the future. We will provide background checks on any potential customer before you do business with them and let you know if they are in good standings with the United States Government, This is a sure pro-active approach at improving your over all bottom line before the year is over. Our CFO, former IBM CFO guarantees full resolution within 30 days. Testimonials:
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