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What is the definition of a sales cycle? A sales cycle is the time from when a
salesperson first makes contact with a prospect to the moment when a sale is made or
finalized. For example, if a copier sales rep makes a cold call from a list of prospects
and reaches one, that is the start of the sales cycle. When she finalizes the deal and
makes delivery of the copier that is the end of the sales cycle. The time in between the
initial cold call and delivery is the sales cycle.
How long should a sales cycle be? That is a question that cannot be answered without
including dozens of other variables. A sales cycle could be one day, or it could be one
year or more; it all depends on the industry, the market, the individuals involved, and
dozens of other factors.
As a general rule, the larger the deal or the more complicated the product or service,
the longer the sales cycle will be. A tire salesman selling tires could go through
multiple sales cycles a day, whereas a firm engaged in say, million dollar deals with
the government, will face many more challenges, including tendering to RFPs (request
for proposals), sales presentations, and reports; a sales cycle like this could last
for months or even years.
It is a goal of many sales organizations to move propects through sales cycles as quick
as possible. The more efficient the sales cycle, the more prospects will go through, the
more sales that will be made. More sales equals more revenue. Thus, an efficient sales
cycle provides benefits for the organization and many organizations provide sales
training for their staff to help them improve their own personal sales cycle with their
cliants and prospects.
A sales cycle is sometimes also referred to as the gestation period.
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